A great blog on the problem of having a target

IT :: redux

TOM: Target. Operating. Model.

Three letters or three words, whichever way you look at it they might as well spell OCD for the COO. Whenever there is a change directive from on high the beleaguered COO thumbs through the manual of requisites and happens on the well worn page with the entry for Target Operating Model, that final stage and ultimate goal that describes where this change will lead you, the ‘to-be’ state where all your Processes, Data, Technology, People and everything else will be beautifully printed in glory.


A Target Operating Model is in fact a fallacy because by the time you think you’ve got there, the world has changed again and in some cases so drastically that it’s now rendered obsolete. In some businesses the term has become a dirty word and the very utter of the phrase has them reaching for the crucifix and wooden stake…

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Categories: Leadership

Author:Chris Taylor

Reimagining the way work is done through big data, analytics, and event processing. There's no end to what we can change and improve. I wear myself out...

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