Big data, crowdsourcing and machine learning tackle Parkinson’s

Parkinson’s is a very tough disease to fight. People suffering from the disease often have significant tremors that keep them from being able to create accurate records of their daily challenges. Without this information, doctors are unable to fine tune drug dosages and other treatment regimens that can significantly improve the lives of sufferers. It […]

Why would Google offer free wifi at Starbucks?

Google and Starbucks are teaming up to offer free wifi at 7,000 coffee shops across the US and the move is brilliant. Starbucks offers excellent segmentation for Google as its customers are younger, trendier and willing to spend ridiculous sums on coffee. This move is similar to Google’s announcement last week that they’d be providing […]

A guy just can’t commit a crime nowadays

It’s getting harder and harder to get away with things, even in the biggest crowds…and especially in the biggest crowds. The London riots last year were captured in incredible detail by not just London’s ubiquitous street cameras, but by thousands of people in the streets, both good and bad, on smartphones. You’d think that people […]

Continuous improvement that actually works

Cloud technology continues to transform the way business is done. It has had an impact on the way software is bought and sold but also on the quality of software itself. A true cloud offering, as opposed to a hosted version of an on-premise solution, makes it easier than ever for software companies to focus […]

PC users, can YOU drive over your laptop?

Apple has been taking its share of criticism recently over a lack of new products. Maybe in answer to that criticism, but I’ll bet for other reasons, Apple’s Tim Cook came out last week and essentially said, “Hey, just you wait.” In their most recent earnings call, Cook said: We are really excited about the […]

Is it even possible to design intelligent process?

Earlier today, I read something that made me snort on my afternoon coffee. Not just because it was funny, but because, to me it had some additional insight that I thought was worth sharing with you, especially when you think about Intelligent Processes and how they can be crafted for a BPM initiative. Here it […]

Follow the roadmap to intelligent loyalty programs

Forrester’s Emily Collins recently published Build a Road Map to Intelligent Loyalty – a report that spotlights three maturity stages which clearly define the challenges of today’s customer loyalty programs. For those in the right-time marketing business, intelligent loyalty is the secret to significantly better customer engagement. Foundational Planning – Setting in place the building blocks of loyalty that involve identifying […]

Is it time to stop chasing yellow elephants?

Everyone loves a trend. Trends break us out of the ordinary and expected. They give us a chance to be on the front edge of something that everyone’s talking about. It’s like sitting at the cool kids’ table back in school…it’s simply the place to be. The Big Data trend is no different. It has […]

Threading the mobile needle with service gateways

It’s ridiculous, when you think about it…craziness. We expect our business and personal information to be available through a little device, our chosen smartphone, anytime, anywhere. Likewise, organizations expect any system on the organization’s ‘backend’ to be available to any employee, partner or customer…on any device… on the ‘front end’, 24 x 7, with no […]

I post in private groups, where the real work gets done

A little over a year ago, I had a conversation with the tibbr product manager about his use of the social platform he was guiding through a rapid series of improvements. I was very curious to know why I rarely saw his posts on the corporate social media site, considering his role. He said something […]

Going one step further on Big Data and civil rights.

The following is a guest post by Alistair Croll. Recently, I wrote a post about big data and civil rights, which seems to have hit a nerve. It was posted on Solve for Interesting and on Radar, and then folks like Boing Boing picked it up. I haven’t had this kind of response to a post before (well, I’ve had […]

And we’re worried about NSA tracking our cell phones?

While the world focuses on the NSA’s Prism program, there are many other ways that data is being gathered and used that have little to do with phone calls. In cities across the U.S. and in many other countries, every time a car passes  cameras along the roadway, license plates are recorded and checked against […]

Big data is our generation’s civil rights issue, and we don’t know it

The following is a guest post by Alistair Croll.  Data doesn’t invade people’s lives. Lack of control over how it’s used does. What’s really driving so-called big data isn’t the volume of information. It turns out big data doesn’t have to be all that big. Rather, it’s about a reconsideration of the fundamental economics of analyzing […]

How could anyone confuse BPM and event processing?

I know, right? How could anyone make that mistake? The fact is that more than a few corners of the marketplace know very little about the difference between BPM (business process management) and what’s typically called CEP (complex event processing). These two concepts are very different and understanding those differences in today’s business climate will […]

Our three enormous problems that Big Data solves

I’ll try not to bore you with the description of Big Data’s volume, velocity and variety. You can find that just about anywhere (and just about everywhere). By now, we get it. But what’s less commonly talked about is why Big Data is such a problem beyond size and computing power. The reasons behind the […]

Nate Silver taking his analytics to ESPN and ABC

If we needed any more proof that analytics are eating the world, it was announced today that über-predictor Nate Silver will leave the NY Times for two new roles, one with ESPN (for sports) and ABC (for politics). Both are owned by Disney, who could clearly offer far more for Silver’s talents than a newspaper. […]